Succession Planning Helps Professional Services Firms Survive


Ben Keller remembers an experience at a law firm years ago: Two longtime associates glimpsed a senior partner lunching with one of his most important clients — and the partner's son, whom the partner had just brought into the firm.

"Well, both of those guys saw that and said 'I've been working for this guy for years, and I've never even gone to lunch with him," said Keller, who teaches succession planning at Washington University. The writing was on the wall — and they both left" the firm. Read more ...